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Frequently Asked Questions
The following information has been compiled to assist all exhibitors get the most out of your exhibit experience at the TEXAS WOODWORKING SHOW.

FAQs: Answers to 13 of the most frequently asked questions by Exhibitors.


Who to Contact
This information has been prepared as a service to you, the exhibitor. We know that direct, early contact with exhibition management can be the key to your success as an exhibit manager. Never hesitate to ask the obvious question, or call to verify conflicting information. Keep in mind that each question answered in advance is one less problem to be solved on-site. Click here for a list of Conference & Exhibit Staff.

1. What is included in my exhibit space rental?

The following booth equipment, services and facilities are included free of charge:

  • Draperies suspended on aluminum uprights and stanchions. The drapery background is red and white drape, 8 feet high. The side rails are white drape, 33 inches high.
  • Standard booth sign measuring 7 inches by 44 inches, black letters on white card, upon which is printed the company name and booth number.
  • Credentials for your full-time exhibit personnel.
  • Complimentary listing in the Final Program Exhibits Directory.
  • General lighting.
  • Removal, storage, and return of empty boxes, cartons, crates, and skids.
  • Carpeting of all aisles in the exhibit hall.
  • Twenty-four hour general hall security.
Please note that material handling (shipping/drayage) is not included with your booth. Tables, furniture, etc., can be obtained at an additional rental charge through the Official Service Contractors. If you have any questions regarding your participation in the TEXAS WOODWORKING SHOW, please contact TEXAS WOODWORKING SHOW Exhibition Management at 630/434-7779, e-mail: texascwb@heiexpo.com.

What other items may I need to purchase?

Item Description Advance Order Prices (estimate only)*
Booth Vacuuming Vacuuming one time each day. Refer to the Freeman Cleaning Services order form. $46 for 10x10 for two days
Carpeting All exhibitors must have some form of floor covering. Exhibitors that do not bring their own flooring typically rent from Freeman. Please refer to the Freeman order forms for all ordering options. $104 for a 9’ x 10’ classic carpet
Electricity Show Management does not provide electricity. Please refer to the Electrical Services order form for details. $105 for a 20 amp 120 volt outlet
Lead Retrieval It is recommended that all exhibitors rent a Lead Retrieval unit to collect and store sales leads. $340 if ordered by 2/7. See order form for all options.
Material Handling If you ship a booth to the warehouse or directly to Market Hall, you will be responsible for the Material Handling fees associated with the movement of your freight within the hall. The final cost is based on the weight of your freight. Please refer to the material handling order forms. $42.50 and up per hundred pounds cwt. (200 lb. minimum charge per shipment), for a minimum charge of $85.00
Pipe & Drape Red and white pipe and drape is provided to all exhibitors with at least one back wall. The backdrape is 8' high and the siderail is 3' high. Included with your space, if not an island booth

* All rates at advance pricing amount. Rates may be more for additional services (ie: 24 hour power), and will be higher for show site orders, or orders placed after the advance pricing deadline date.

2. Are there any display rules I need to be aware of?

Yes. These display rules are outlined in detail in this online Exhibitor Manual and must be adhered to on-site, or your display may have to go through costly alterations before the Show opens. The display rules are not meant to limit your ability to showcase your product, but rather to ensure each exhibitor an equal opportunity, within reason, to present their product or service in the most effective manner to the audience. The exhibitor's responsibility can be summed up quite simply as "Be a Good Neighbor."

Note: All demonstration equipment including operator's position must be located at least two feet removed from the aisle line of the exhibit area. Exhibitor warrants and agrees that the Exhibitor is solely responsible for assuming that its exhibit, demonstration(s) and all related materials are accessible to persons with disabilities and complies with all applicable provisions of the Americans with Disabilities Act.

Your agreement to abide by these display rules is a part of the space contract, and they will be strictly enforced by our Floor Managers.

3. What do I need to know about Hanging Signs?

Peninsula, Island, and Cross-Aisle booth Configurations are the only booths that are permitted to display a hanging sign. Hanging identification signs and graphics will be permitted to a maximum height or corresponding booth configuration regulations, provided written approval is received from exposition management.

All sign requests must be submitted with floor plans or diagrams in writing to: Paul Graller, TEXAS WOODWORKING SHOW, Hall-Erickson, Inc., 98 E. Naperville Road, Suite 201, Westmont, IL 60559-1559. Please note that all exhibitors who obtain Exhibition Management approval to have a hanging sign from show management MUST check with the convention center and general contractor to adhere to all structural integrity rules and obtain approvals. For anything required to be hung from the convention center, please call Freeman at 214/634-1463 to confirm availability of rigging points.

4. How do I get badges for my exhibit staff? How can I invite guests to my booth?

Deadline to order Exhibitor Badges in advance is February 5, 2007.

Exhibitors can also invite customers to register for “Exhibit Hall Only” badges at no cost. More details on this program to follow.

5. Do I need to use union personnel to install my exhibit fixtures at the Dallas Market Hall?

No.
The Dallas Market Hall is a non-union, right to work facility. Exhibitors are allowed to set-up and/or dismantle their own booths, provided they use their own bona-fide full-time company employees. Any labor services required beyond what regular full-time employees can provide must been ordered from the General Contractor, Freeman. Should you need labor for the installation and dismantle of your booth, the official service contractor, Freeman will have skilled labor personnel available for hire.

For questions on your specific labor needs, call 214/634-1463.

How can we minimize our labor expense?

By being as productive as possible. In order to minimize the expense of hired labor personnel, place your labor order in advance to ensure their availability when you are ready to begin your installation. Have good drawings or photos available of how your exhibit fixture should look, know when straight time (regular work hours) begins and ends to avoid overtime surcharges, and be there to direct and supervise for the entire installation process. You may find that experienced union laborers actually expedite your exhibit installation process, saving you time and money!

6. How should I ship my exhibit materials-in advance to the warehouse, or direct to the convention center?

Making the right transportation decisions for your exhibit materials will not only save you time and money, but also a lot of aggravation. Exhibit transportation can be fairly complex. Review each transportation option in terms of cost, time frame, and type of shipment, and choose the one that best fits your situation. When possible, ship in advance to the warehouse. Our drayage contractor will receive materials and provide up to 30 days storage before delivering them to the Dallas Market Hall. Although the advance receiving rates are more than the direct shipping rates due to the additional handling, shipping your materials in advance is a good investment for the following reasons:

  • You can verify receipt of your materials in Dallas well in advance of the exhibition, without worrying about lost or misdirected shipments.
  • You won't have to deal with stand-by charges from your motor freight carrier while your direct shipment waits in line to be unloaded at the Dallas Market Hall.
  • You can be assured that your materials will be in your booth space when you, or your set-up crew, arrive to begin the installation process.

If you choose to ship direct, be sure to forward a copy of you material handling order form/bill-of-lading to the drayage contractor to aid in tracing your shipment. Shipping addresses and timelines are included in the Freeman Quick Facts information.

7. Can I deliver my exhibit materials to the Dallas Market Hall myself?

Yes, but you must follow the delivery instructions for truck shipments or private vehicles. Please refer to the “Private Vehicle - Material Handling” page of the Freeman forms. Freeman has jurisdiction for the loading and unloading of all deliveries. For questions, call Freeman at 214/634-1463.

8. Can I carry my exhibit materials into the convention center to my booth?

Yes. An exhibitor may "hand carry" material one time through the door, provided they do not use material handling equipment to assist them. When exhibitors choose to "hand carry" material, they may not be permitted access to the loading dock / freight door areas. If your materials are large enough to require a hand truck or "dolly", you must follow the shipping instructions previously outlined for private vehicles.

9. Is there security provided for MY booth?

From the first day of move-in through the last day of move-out, there is 24-hour perimeter badge-checkers for the exhibit floor. This level of security is intended to control the access of people and material to and from the exhibit halls in a safe and organized manner. It is not intended as individual security for your booth and materials. Please remember that the Dallas Market Hall is a public building to which hundreds of individuals have access - let alone the number of individuals involved in the shipping of your materials to and from the exhibition, setting up and tearing down displays. Therefore, it is critical that exhibitors work closely with Exhibition Management in making every effort to safeguard their investment in the exhibition. Be security conscious at all times during your stay in Dallas. Do not leave items of value in your booth overnight during the installation period or exhibition days without taking security precautions. Exhibitors can order overnight booth security from the security vendor. Remember that the security of your product is your responsibility - don't take chances!

10. Should I insure my exhibit materials?

Yes! Exhibitors are required to provide for their own floater insurance coverage, protecting against damage, loss or theft. Please remember that the drayage contractor cannot be held responsible for the disappearance of an exhibitor's materials after delivery to the booth, or before the materials are picked up for loading out after the exhibition.

Remember that it is the responsibility of the exhibitor to insure his property. Vance Publishing, their agents, Hall-Erickson, Inc., the Dallas Market Hall and their respective agents will not be responsible in any way against theft, fire or accident.

11. If I have a problem during installation, the exhibition or dismantle, who do I see?

The first person you should seek out is the Show Manager. Come to the Exhibitor Registration to get in touch with the Show Manager. We are there to assist you by answering questions about display rules, help with labor questions, and in general are a good source of information.

Another option is to visit with the customer service staff at the Freeman Service Center. The staff there have many years of hands-on experience and have lots to offer in the way of assistance. Of course, the Show's exhibition staff will be ready and willing to assist you in any way possible. The Exhibits Office will be in operation from installation through dismantle.

12. When can I begin dismantling my booth? When must I be completed?

The exhibit hall will be open for exhibit dismantling from:

Friday, March 9

4:00 p.m. – 11:00 p.m.

Saturday, March

8:00 a.m. – Noon

Note: Exhibitors are cautioned when making return travel arrangements to allow sufficient time following the closing of the show at 4:00pm. All booths must be dismantled and packed by Noon, Saturday, March 10. No exhibitor shall have the right prior to 4:00pm on Friday, March 9 to pack or remove any articles or exhibit.

All outbound carriers must check in no later than 10:00am Saturday, March 10, 2007. Freight not called for by 10:00am on Saturday, March 10 will be rerouted via Freeman Exhibit Transportation.

Note: Security personnel will ask every person removing material from the exhibit hall to show the "Property Removal Pass." This pass is only available from your company’s exhibit manager.

In Conclusion

We hope you have found this information helpful in preparing an exhibit program for the TEXAS WOODWORKING SHOW Exhibition. If there are important areas we did not cover, or specific questions you would like to see addressed in greater detail, let us know. Your input is vital in helping us to produce an event that is efficient, productive, and profitable. We also encourage you to take the time to read through the online Exhibitor Manual. Placing orders in advance can save you time and money.

Thank you for your participation and support.

TEXAS WOODWORKING SHOW Exhibition Management
Hall-Erickson, Inc.
98 E. Naperville Road
Westmont, IL 60559-1559
630/434-7779, fax: 630/434-1216
e-mail: texascwb@heiexpo.com